What's On This Page:
to The Plate Lady
® web site.
We are here to help you
in any way we can.
*We maintain pictures of Limited Edition collectible plates
that are not in stock within our plate galleries so that our
visitors may view these fine art plates for reference. We
try to show entire series whenever possible, as we have not
found this service available elsewhere. However, pictures
of plates that we have never had in stock may be missing.
Pictures are representative only and are not of the actual
product. Representative picture colors may differ slightly
from the actual product and borders may not always be viewable
in the picture. You can always be assured that any new or
previously cherished plate we sell will be in mint condition
. Damaged collectibles are marked as unfit for sale and will
not be sold to customers unless they have prior full knowledge
of the defects and still want them.
* We also offer decorative display accessories for one-stop
shopping convenience. These are of the highest quality available
and have been hand selected by The Plate Lady to be sold in
her online store. The Plate Lady refuses to sell anything
that would potentially fail or cause damage to collectibles.
* We also offer other art collectibles that would be considered
home decor gift ware. We have a number of authentic museum
reproductions, as well as artistic interpretations of authentic
antiquities. We feel that reproductions offer a cost effective
and responsible way to bring the charm of the ancient world
into your home or office for your personal enjoyment.
To Use Our Site:
We provide a complete web site map on almost every page of
our web site.
*The map can be found on either side of each page,
Limited Edition plates are on the left and Home Decor Art
& Display Accessories are on the right. except the
home page, where it is found below the entrance pictures,
and the plate list pages. This is to make it easier to navigate.
You can use this site map to jump to any page on our site,
just clicking on one link.
*The few pages that do not contain this map have links
at the top or bottom of the page that will take you to other
areas of the site that do have the complete map on them.
We also included 'What's On This Page' sections - located
at the center/top of most pages - that will jump you down
to specific areas of interest on the page. They are similar
to the links at the top of this page. 'Return To Top' links
are also provided after each section for your convenience.
We also have a traditional 'site
map' page that may be of help. It organizes the pages
by category and may be helpful in searching.
2. Search Boxes and Plate Lists:
We have placed a search box at the bottom of each page, so
that you can search for specific artists and plate series.
We also maintain an extensive plate list that can be re-sorted
alphabetically by the artist's last name, the plate name,
the series name, or the manufacturer's name at the click of
a button. This provides help when you only know the artist's
name or just the plate name. However, these lists do not contain
every plate on our web site.
*You can find this list by clicking on the links to the
top-left corner of this page that are under the heading that
says 'Plate Lists".
*Please be patient while the plate list page is loading
for the first time. This is an extensive list and may take
up to 3 minutes to load completely, depending on the speed
of your connection.
*Unfortunately there is nothing we can do about the loading
time required, because we could not make the list sortable
if it were split up, but we hope that the information and
images we have provided will make your wait worthwhile.
*However, once the page has loaded for the first time, the
loading time will be shorter and you can quickly revisit it
anytime you like.
*This is because your own internet browser automatically saves
a copy of each web site page you visit on the internet in
a temporary folder on your computer and only has to re-copy
the web site page when the page has new information on it.
*You can clear out your temporary internet files (pages) whenever
you like by selecting 'Internet Options' on your browser.
However, as stated above, web site pages will load faster
when they are available in your temporary folder.
Once you are on the 'plate list' you can resort it by one
of four categories: By the Artist's Last name, By the Series
name, By the Plate's Name, or By the Manufacturer's name.
By clicking on the links at the top of the columns that say
'by plate name',
or 'by artist'
that column will be sorted alphabetically from A - Z. In that
way you can research what plates were make by an artist, what
plates were made by a manufacturer, what plates are in a series,
and/or what plates have similar names.
* If you click the link a second time, the plate order
will be reversed (ie. from A-Z to Z-A). Clicking a third time
will return it to A - Z order.
*Available pictures are accessed by clicking on the name of
You can click on one of the 'more info' buttons to go to the
page on our site where you can order the corresponding plate.
You will find an 'add to cart' link next to the plate's description.
*** You can press and hold CTL while pressing F to search
the list page if needed.
You will need to use your back button or the links at
the top of the page to return to the gallery pages when you
are finished looking at the plate list or you can use one
of the 'more info' links.
You can search for items on any page that you are on by pressing
and holding the CTL button on your keyboard while pressing
the F key.
If you still cannot find what you are looking for, try using
the search box that we placed at the bottom of most of our
pages to search our entire site.
If you still cannot find it, then send us an email
and we will try to find it for you.
To Order :
NOTE: WE DO NOT SHIP OUTSIDE OF THE UNITED STATES nor
to Alaska, Hawaii,
or Puerto Rico because of high shipping
costs and because shipping costs for undelivered goods are
We apologize for the inconvenience.
CALLING IN YOUR ORDER: You
can call in your order to us Monday - Friday 10 am - 5 pm
Eastern Standard Time at 813-855-1566 extension 1.
USING OUR SECURE SHOPPING CART:
1. Placing Items In Your Shopping Cart:
First, type in the quantity you want to order in "Quantity
Needed" field and then click on the 'add to cart' link
under the item you wish to purchase. This will take you to
our secure shopping cart site and place your order information
into the order form. NOTE: For one set of 6, enter the number
*Once in the shopping cart you can change the quantity
of items you wish to purchase by highlighting the number in
the box and typeing in the new number, then press the 'Update'
*To Delete an item from the cart, click on the 'Remove' button.
*To continue shopping, either press the back button on your
browser or click on the 'Continue Shopping' link at the bottom
of the order form.
*The order form will save your information until you delete
it or complete the order process.
*To return to the Shopping Cart at any time, press the "Shopping
Cart" button at the top or bottom of most pages on our
*To add another item to your shopping cart, click on 'add
to cart' next to the item and it too will be added to the
2. Completing Your Order:
If you have any special ordering information, such as a specific
date that your order must be received by, you can use the
"Messages" field to tell us. However, you must click
on the "Add Message" button after typing so the
message will be saved.
When you are ready to complete your order, make sure that
all quantities that you wish to order are correct and then
press the 'Checkout"' button.
* Your Billing address is the address your last card statement
was mailed to, this will be verified by your bank when your
payment is processed.
Next select the payment by credit card payment option and
click on "Order Now". This will also work if you
use a Visa or Mastercard Check or Debit card, but we do not
accept these if they do not have the Mastercard or Visa logo.
To keep operation costs to a minimum and expedite processing,
we do not accept personal checks or money orders. We
apologize for the inconvenience.
*Any card information submitted will be encrypted and
transferred directly to First Data for payment processing.
We will never see or store your credit card number on any
computer anywhere. Of course that means we cannot retrieve
your card number for future fast ordering either and any refunds
are done directly through First Data processing. This gives
us an advantage over the Big Retail Stores as they retain
credit card numbers in their systems and we do not.
* You should receive immediate confirmation of your order
and you will also receive confirmation by Email if you have
given us the correct email address. Please review this
confirmation to make sure we have your correct address
and phone number. We will only use this information if we
need to contact you about your order. We never sell this information
or use it for any other purpose.
must be made within 24 hours. If we notify you that your items
are on backorder, you can still cancel by replying to that
Email immediately with your cancellation request. Orders that
have already been shipped cannot be canceled and you will
still be responsible for shipping charges, even if the item
is returned to us.
We stand behind the products we sell. This is reflected in
If the product you ordered arrives defective, we will replace
it free or refund the full amount of your charges.
All we ask is that you email a digital picture of the damaged
item to us at firstname.lastname@example.org so that we can confirm
the damage. It may not be necessary for you to return the
item if you do this.
Do not return damaged items to us unless we
request that you do so. We will not pay for return shipping
on unrequested returns.
All returns must be within 60 days of delivery
and must be pre-authorized
by our Customer Service department.
need to Email us
or call us at 813-855-1566 ex 2 to preauthorize the return
before mailing it back. We will give you instructions on
how to proceed and the address where the return can be made
at that time. Returns made without authorization will be
give us the name of the person who placed the order when you
We may also request that you provide us with a tracking
number for your return package, so that we can expedite
your refund without waiting to be notified by our shipping
department. Notifications about returns from the shipping
department can be very slow to come, because their priority
is on shipping. We need to call them on the date the return
is received for verification.
For returns of non-defective merchandise: Your choice of a
store credit or a refund of the amount
of purchase will
be issued as soon as we have confirmation that the return
has been received by our warehouse. Shipping charges are not
We will email a Credit Memo to your email address when a refund
has been issued.
Please make sure the items you wish to
order will meet your needs before ordering. Checking exact
sizes will help to limit the need for returns.
may take a few days before they appear on your credit card
statement, depending on how fast your bank processes refunds.
Thank you for shopping with The Plate Lady
® of Tampa Bay!
E-Mail A Friend About Our Site
Glass & Wood Cases
Plate Racks & Rails
Capturing The Moment
Fairy & Unicorns
Middle Eastern Art
Norman Rockwell Art
Sandra Kuck Figurines
Terry Redlin Art
Warrior & Knight Art
Eggs Stands & Hangers
No Monthly Chgs Ever
No Setup Fees
No Hidden Chgs
813-855-1566 ex 1